The essentials
Sort no-cooling, maintenance, replacement, and indoor-air requests with the equipment details your team needs.
- Separate repair, maintenance, and replacement
- Capture equipment age and symptoms
- Keep safety concerns visible for review
SablePilot for HVAC companies
HVAC calls sorted for service and sales
Recognize urgent comfort calls, collect equipment and access details, and keep service and replacement opportunities on the right path.
A no-cooling call is not the same as a maintenance request or replacement quote. The right questions help your dispatcher decide what comes next.
How it works
- Identify the HVAC need
- Check service area and urgency
- Offer the right visit type
Team control
Helpful answers. Your crew makes the call.
Ask about symptoms and equipment, then flag gas, electrical, or refrigerant concerns for immediate team review.
Common questions
HVAC companies
Can it diagnose the unit?
It gathers symptoms for the request. A qualified technician diagnoses the system.
Can customers request a maintenance visit?
Yes. They can share a preferred time, and your team confirms the appointment from the company schedule.